Glossary

Leading Indicators

Leading indicators are the metrics that predict revenue before it lands. They contrast with lagging indicators — closed revenue, churn, retention — which report outcomes after the fact and offer no opportunity to intervene.

Useful leading indicators include qualified meetings booked per week, opportunity creation rate, stage-two conversion within 14 days, pipeline velocity, and meeting acceptance rate from the SDR-to-AE loop. Each one fires earlier in the funnel than revenue, giving operators a window to fix problems before they hit the P&L.

Most mid-market sales orgs run almost entirely on lagging indicators. The shift to leading indicators is one of the highest-leverage operating changes a sales leader can make.

Frequently asked questions

Questions about leading indicators

What is the difference between leading and lagging indicators?
Leading indicators predict future revenue (meetings booked, opportunity creation rate). Lagging indicators report past revenue (closed-won, churn). Leading lets you act; lagging only lets you explain.